FAQ

1, I just want to buy a few products, how to do?

You can visit our wish shop.


2, Do you have your own factory?

Yes, we’re manufacturer in China for over 6 years, located in Zhejiang province, China.

3, How can I visit your factory?

Before you take off from your country, please let us know in advance. We will show you the way, or arrange time.

4, Do you provide free sample?

Yes, we do. But first time you’d better pay the samples fee and delivery charge. when you place an order, the sampes fee will be deducted from the cost of order.

5, What’s your delivery time?

We’re factory, so we can efficiently control the production time.

6, What is the Payment Terms?

Paypal,T/T,D/A, Western Union. Money Gram, and other.

7, How do you delivery Terms?

By DHL,UPS,TNT, FEDEX, and so on.

8, Do I need to pay shipping cost?

yes,we will give your the ex-factory.so it no include the shipping cost. We will choose the best express.

9, Do you offer OEM/ODM service?

Yes. Welcome to contact us for more details.

10, Can I mix different designs and MOQ?

Yes, you can mix different designs. Our one color with one designs MOQ is 30pcs. MOQ is 300pcs. 30pcs/print.

11, How to place order?

You just need to tell me your order list of the items you want and i will check the total cost with you. You can pay after you have confirmed.

12, Can I get a lower price if I order large quantities of an item?

Yes, the unit price gets lowers as order quantity increases. Please feel free to contact me.

13, Can I add or delete items from my order if I change my mind?

Of course you can, but you need to tell me asap. If your order has been done in our production line, we can not change it.It is about 2 days after confirm the order.

14, When do you ship my order?

Most of orders(parts in stock) will be shipped out 2-3 days business days after payment has been received, others(parts need to order) will be shipped out within 25-30 days

CONTACT US

Contact: Penn

Phone: 0086-170-97317702

Tel: 0086-170-97317702

Email: penn@bestdiaper.com.cn

Add: Xinxing Road, Weidou District, Xuchang, Henan, China